WHAT ARE MY SHIPPING DELIVERY OPTIONS?
SHIPPING & DELIVERY POLICY
Shipping Fees & Methods
We offer fast and reliable shipping via Royal Mail Tracked 48 for all UK orders.
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Order Processing Time:
- Handling Time: 1–2 business days (Monday – Friday).
- Transit Time: 3–5 business days (Monday – Friday).
- Order Cut-off Time: 2:00 PM (GMT).
Shipping Restrictions:
Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
What Happens If My Order Is Delayed?
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Address Accuracy
Please ensure your delivery address is correct at checkout. We cannot take responsibility for delays caused by incorrect addresses.
Packaging
All orders are packed with care using eco‑friendly materials wherever possible. Your teas are sealed for freshness and protected throughout their journey to you.
Questions About Our Returns Policy?
If you have questions about returns, please review our Return Policy: https://kind-teas.com/returns-refunds/
Contact Us:
Phone: +44 330 043 8188
Email: hello@kind-teas.com
Address: 37 The Crossways, Redhill, Surrey, RH1 3NA